Terms
of Use

01

Overview

This website is operated by V Trends Retail LLP under the brand name V Trendz. Throughout this website, the terms “we”, “us” and “our” refer to V Trends Retail LLP. References to the “Service” or “Services” include this website, its content, website enquiries, store information, customer-care support and other services offered by us.

By accessing this website, contacting us through it, visiting our stores or using our Services, you agree to be bound by these Terms of Use and the policies referenced on this website. These Terms apply to all website visitors and users, including customers, vendors, business partners and contributors of content.

Please read these Terms carefully. If you do not agree with them, you should not access or use the website or Services. New website features, tools or Services may also be governed by these Terms.

02

Eligibility and acceptable use

By using this website, you represent that you are at least the age of majority applicable in your place of residence, or that you are the age of majority and have authorised any minor dependent under your care to use the website.

You may not use the website, our products or Services for any illegal or unauthorised purpose or in a way that violates applicable laws, including intellectual-property and technology laws. You must not transmit viruses, worms, malware or other destructive code.

A breach of these Terms may result in restriction or termination of access to the website or Services.

03

General conditions

We reserve the right to refuse, restrict or discontinue Service where reasonably necessary, including for suspected fraud, misuse, unlawful activity, threats to security or violation of these Terms.

You may not reproduce, duplicate, copy, sell, resell or commercially exploit any part of the website, Service, content, branding or website contact channels without our prior written permission.

Headings are provided for convenience and do not limit or otherwise affect the interpretation of these Terms.

04

Accuracy, completeness and timeliness of information

Website material is provided for general information. Although we seek to keep information accurate and useful, we do not guarantee that all content is complete, current or free from error. Store locations, contact details, product ranges, availability, prices, offers and timings may change.

Historical information is provided for reference and may not be current. We may modify website content at any time, but are not obligated to update every item immediately unless required by law. You should verify important information with the relevant V Trendz store or our customer-care team before relying on it.

05

Products, Services, offers and prices

Products, Services, store assortments, quantities, prices, discounts and promotional offers may vary by location and are subject to change, availability, applicable conditions and withdrawal without prior notice. Offers are void where prohibited.

We make reasonable efforts to present product colours and images accurately; however, display settings, photography and lighting may cause differences. Website images are illustrative and do not guarantee that a particular item will be available at every store.

Returns, exchanges and purchases are subject to the policy and conditions communicated at the relevant V Trendz store, on the invoice, or through an applicable offer. Nothing in these Terms excludes rights that cannot lawfully be excluded.

06

Third-party tools and links

We may provide links or access to third-party tools, maps, social-media platforms, websites or services that we do not control. Such access is provided on an “as is” and “as available” basis without endorsement or warranty.

Your use of third-party services is at your own discretion and is governed by the relevant provider’s terms and privacy policy. We are not responsible for evaluating third-party content, practices, products or services, or for loss arising from transactions or interactions with third parties.

07

User comments, feedback and other submissions

If you send us contest entries, feedback, suggestions, ideas, proposals, photographs or other material, you grant us permission to use, reproduce, adapt, publish and distribute that material for legitimate business and promotional purposes, unless agreed otherwise in writing.

You must not submit content that is unlawful, threatening, defamatory, obscene, misleading, abusive, infringing, malicious or in violation of another person’s intellectual-property, privacy or other rights. You are responsible for the content and accuracy of your submissions and must not impersonate another person or misrepresent their origin.

We may monitor, edit, decline or remove submissions where we reasonably believe they violate these Terms or applicable law. We are not obligated to keep unsolicited submissions confidential, pay compensation for them or respond to them.

08

Personal information and communications

Your submission and our handling of personal information are governed by our Privacy Statement.

When you provide your mobile number or other contact details, we may send service-related or promotional communications through SMS, WhatsApp, RCS, email or phone calls for Services, updates, offers or important account-related information, subject to your choices and applicable requirements. You may contact us to withdraw consent or request that promotional communications stop.

09

Errors, inaccuracies and omissions

Website or Service information may occasionally contain typographical errors, inaccuracies or omissions relating to products, descriptions, prices, promotions, offers, store details or availability. We may correct errors, update information, withdraw offers or modify content without prior notice, subject to applicable law.

A date shown as an update or refresh date does not necessarily mean that all information across the website was modified on that date.

10

Prohibited uses

You are prohibited from using the website or its content:

• for unlawful, fraudulent, obscene or misleading purposes;
• to encourage another person to participate in unlawful activity;
• to violate applicable laws, regulations or the rights of another person;
• to infringe intellectual-property, privacy, publicity or proprietary rights;
• to harass, abuse, threaten, defame, discriminate against or harm any person;
• to submit false information, impersonate another person or misrepresent your affiliation;
• to upload malware, interfere with website operation or circumvent security features;
• to collect or track another person’s information without authority; or
• to spam, phish, scrape, crawl or access the website through abusive automated means.

We may restrict or terminate access for violating these prohibitions.

11

Disclaimer of warranties and limitation of liability

We do not guarantee that the website or Services will always be uninterrupted, timely, secure, error-free or available, or that information obtained through them will always be accurate or reliable. The website and Services are provided on an “as is” and “as available” basis, except where we expressly state otherwise.

To the maximum extent permitted by applicable law, V Trends Retail LLP and its partners, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential loss arising from use of, or inability to use, the website, Services or linked third-party services.

Nothing in these Terms limits or excludes liability or consumer rights that cannot legally be limited or excluded.

12

Indemnification, severability and termination

Indemnification

You agree to indemnify and hold harmless V Trends Retail LLP and its affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law or infringement of another person’s rights.

Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will continue in effect.

Termination

These Terms remain effective while you use the website or Services. You may stop using them at any time. We may restrict or terminate access if you fail, or we reasonably suspect that you have failed, to comply with these Terms. Rights and liabilities incurred before termination will survive where applicable.

13

Entire agreement and waiver

Our failure to exercise or enforce any right or provision will not constitute a waiver of that right or provision. These Terms, together with policies posted on this website, constitute the agreement governing your use of the website and Services and supersede prior website terms relating to the same subject matter.

14

Governing law

These Terms and any separate agreements through which we provide Services are governed by the laws of India. Subject to applicable law, courts in New Delhi, India will have jurisdiction over disputes relating to these Terms, the website or the Services.

15

Changes to these Terms

You can review the current version of these Terms on this page. We may update, change or replace any part of these Terms by posting revisions on the website. Changes take effect when posted unless stated otherwise. Continued access to or use of the website or Services after changes are posted constitutes acceptance of the revised Terms.

16

Contact information

Questions about these Terms of Use may be sent to our customer-care team.